Milesight-Troubleshooting-NVR -Plugin Installation.pdf
Milesight NVR can support to view the live video under MAC OS or windows, but the plugin 'NVRComponent.dmg'on MAC OS or 'WebView Activex'on Windows should be installed first. For details, please refer to the steps as follows:
1. MAC OS
Appendix C TruVision Mac Safari Browser Plug-in v1.0 112 Overview 112 Plug-in installation 112 Appendix D Default menu settings 115 Index 126. 4 TruVision NVR 70 User. Page 141: Mac Safari Browser Users. TVN 70 v1.2f Plug-in installation 1. Download the TruVision Mac Safari Browser Plug-In v1.0 file from the Interlogix web page. Navigate from the home page by clicking Video, then Recorders. Select your recorder and click the Downloads link. Scroll down to Software. Click on the download link. Updated – Mac Safari Plug-in for TruVision Recorders Group One December 5, 2018 Update 7/24/20: Interlogix has removed the plug-in from their website and when I reached out to tech support they informed me that because one of the recent iOS updates broke plug-in support they stopped supporting MAC. After installation, you will be able to live view most of Hikvision DVR/IPC/Encoder on Safari for Mac. 1 Version: V3.0.6.23 build20180123 2 Support Mac OS 10.8 or later version.
Note: You can install the plug in successfully on safari. The chrome does not support.Step1: Open the camera web page via Safari, the web interface is as following:
Step2: External storage device reviews. After logging in, the web interface is as following without installing plugin.
Step3: Click the link on the center of the black screen to download the plugin. Double click the 'NVRComponent.dmg' downloaded, which will then turn into 'NVRComponent.pkg', double click the file to start installing.
Step4: Restart your MAC system, log in camera web page again, you will find the screen still be black:
Step5: Enter Preferences option under Safari menu, allow the NVR plugin to run.
Step6: After allowing the plugin to run, refresh the NVR web page, the live view will show up now.
2. Windows
1) IE
If you have installed Activex but the web page of the camera is still black, please follow these steps to check your problem:
Step1: Please allow the web page to run 'WebView Activex' and refresh your browser.
Skyrim commercial song. Step2: Enable the 'WebView Activex' in Manage add-ons and refresh your IE browser:
2) Chrome
If the chrome version is greater than 42, the NPAPI will be blocked by default, the NPAPI is necessary for us to viewing the live videos on chrome. To solve this problem, we need to enable the NPAPI manually.
Note: The Plugin cant be installed successfully when the Chrome's version is above 45.Step1: Type chrome://flags/#enable-npapi in chrome address bar.
Step2: Enable the NPAPI which is covered with yellow color.
Step3: Restart the chrome browser.
3) Firefox
If you have installed Activex but the web page of the camera is still black on Firefox browser, please follow these steps to check your problem.
Truvision Safari Plugin Download
Note: The Plugin cant be installed successfully when the Firefox's version is above 54.Step1: Enter add-on web page, then go to plugin module:
Step2: Set the plugin to 'Always Activate'.
1) IE
If you have installed Activex but the web page of the camera is still black, please follow these steps to check your problem:
Step1: Please allow the web page to run 'WebView Activex' and refresh your browser.
Skyrim commercial song. Step2: Enable the 'WebView Activex' in Manage add-ons and refresh your IE browser:
2) Chrome
If the chrome version is greater than 42, the NPAPI will be blocked by default, the NPAPI is necessary for us to viewing the live videos on chrome. To solve this problem, we need to enable the NPAPI manually.
Note: The Plugin cant be installed successfully when the Chrome's version is above 45.Step1: Type chrome://flags/#enable-npapi in chrome address bar.
Step2: Enable the NPAPI which is covered with yellow color.
Step3: Restart the chrome browser.
3) Firefox
If you have installed Activex but the web page of the camera is still black on Firefox browser, please follow these steps to check your problem.
Truvision Safari Plugin Download
Note: The Plugin cant be installed successfully when the Firefox's version is above 54.Step1: Enter add-on web page, then go to plugin module:
Step2: Set the plugin to 'Always Activate'.
Ftp webdav server. Step3: Restart the browser.
Hi all,Just a quick update to let you know that currently there seems to be an issue with some versions of OSX and Safari that are causing the Live View and Playback of a Hikvision NVR to fail when connecting to it via Safari. When attempting to initiate either, an error message will appear in the bottom right stating that Live View failed or Playback failed depending on what you're trying to access.
Truvision Safari Plugin App
This is likely to be as a result of a Safari or OSX update causing compatibility issues with the current Web Components plugin version.All reports I've seen so far have been from users running the below versions:
- Safari- v9.1.2 build 11601.7.7 and later
- OSX - El Capitan v10.11.6 and later
- Hikvision Web Components Plugin - v3.0.5.43 and later
Hikvision's R&D team are aware of the issue and the issue will be fully fixed in November.
In the meantime, there is a workaround to resume successful viewing of your cameras via Safari.
Please change the transmission protocol in use by your NVR from TCP to UDP.
When connecting to your NVR via a web browser, navigate to Configuration >> Local to find this setting. UDP will offer you better real-time performance, but it will be less stable than TCP in unreliable networks.
